Privacy Policy for LedgerTrain

Effective Date: January 1, 2025

1. Introduction

Welcome to LedgerTrain, a leading platform for accounting education and training. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you access our services and website.

2. Information We Collect

We collect information you provide directly when you register, enroll in courses, request support, or interact with our team. This may include your name, email address, phone number, professional title, organization, and any additional details you choose to share. We also gather usage data automatically through server logs and cookies to help us understand how users navigate our site and engage with our content.

3. Use of Information

Your personal data is used to:

• Deliver and personalize educational content
• Communicate course updates, schedules, and announcements
• Respond to your inquiries and support requests
• Improve platform functionality and user experience
• Maintain account security and prevent unauthorized access

4. Cookies and Similar Technologies

Our website uses cookies and similar technologies to enhance functionality and analyze performance. Cookies may include:

• Necessary cookies: to maintain login states and secure access
• Preference cookies: to remember display settings and language preferences
• Analytics cookies: to collect anonymized data on site usage and traffic patterns

You may configure your browser to block or delete cookies. However, some features of the site may not function properly without cookies. For guidance on managing cookies, please visit our Contact Form.

5. GDPR Compliance

If you are located in the European Economic Area (EEA), you have the following rights regarding your personal data:

• Right of access: obtain a copy of your data
• Right to rectification: correct inaccurate information
• Right to erasure: request deletion of your data
• Right to restrict processing: limit how we use your data
• Right to data portability: receive your data in a structured format
• Right to object: challenge processing based on legitimate interests

To exercise any of these rights, please submit your request through our Contact Form. We will respond within one month of receiving your request, or within three months for complex requests.

6. Data Retention and Security

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations. We employ industry-standard security measures, including encryption, access controls, and regular security assessments to protect your information from unauthorized access, disclosure, alteration, or destruction.

7. Third-Party Services

LedgerTrain may share data with trusted service providers who assist in delivering our courses, hosting the platform, and analyzing site performance. These providers are contractually bound to handle your data in accordance with data protection standards and may not use it for any other purposes.

8. International Data Transfers

Your personal data may be processed on servers located in Singapore at our headquarters (10 Bayfront Avenue, Marina Bay Sands, Singapore 018956) or with third parties in other countries. We ensure appropriate safeguards, such as standard contractual clauses, are in place to protect your data during international transfers.

9. Updates to This Policy

We may revise this Privacy Policy to reflect changes in our practices or legal requirements. When we update the policy, we will revise the Effective Date. We encourage you to review this page periodically for the latest information.

10. Contact Us

If you have questions, concerns, or requests regarding this policy, you can reach us at:

LedgerTrain
10 Bayfront Avenue, Marina Bay Sands, Singapore 018956
Business ID: S4433469A
Phone: +6588863693
Submit inquiries via our Contact Form.